Lottomart is a UKGC-licensed casino with 4,000+ games, native iOS and Android apps, a live welcome offer and 24/7 support. This review covers licensing, banking, mobile play and player feedback.
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Lottomart is operated by Maple International Ventures Limited and is active on the UK Gambling Commission register under account 51833. The brand also states Gibraltar regulation in its own terms and about pages, and its current headline welcome offer is a Prize Wheel package with 20 free spins plus the chance to win up to 500 more, subject to a £10 qualifying stake and a 4-day claim window.
The strongest selling points are the 4,000+ game lobby, native app support on both major mobile stores, and 24/7 support. The main drawbacks are the lack of e-wallet withdrawals, a public regulatory settlement involving Maple International Ventures Limited, and a bonus structure that is split across multiple offers rather than a single clean headline package.
| Evidence checked | Status | Date checked |
|---|---|---|
| UKGC register | Confirmed active: Maple International Ventures Limited, account 51833 | 28 May 2026 |
| Current bonus page | Prize Wheel welcome offer with 20 free spins and 4-day claim window | 28 May 2026 |
| Payments / withdrawals | Visa, Mastercard and bank transfer; no e-wallets listed | 28 May 2026 |
| Trustpilot | 11,390 reviews, 4.5 TrustScore | 28 May 2026 |
| Casino Guru | No useful public profile surfaced in current searches | 28 May 2026 |
| AskGamblers | Review and complaint pages confirmed | 28 May 2026 |
| IBAS / ADR | IBAS named in the terms as the dispute route | 28 May 2026 |
A quick snapshot of the main reader-decision points.
| Detail | Info |
|---|---|
| Rating | 3.8/5 |
| Licence | UKGC account 51833; Gibraltar licences RGL 109 & 110 |
| Operator | Maple International Ventures Limited |
| Game Count | 4,000+ games |
| Welcome Bonus | Prize Wheel: 20 free spins + win up to 500 more |
| Max Bonus / Max Bingo Bonus | £500 max redemption on the app listing; public site copy does not publish a separate bingo bonus cap |
| Free-Spin Value | £0.10 per spin on the AskGamblers offer listing |
| Minimum Deposit | £10 |
| Promo Eligibility | New players only; opt-in required; min £10 cash stakes on slots |
| Bonus Acceptance Window | Claim within 4 days; free spins must be played within 24 hours of claim |
| Current Offer Verified Date | 28 May 2026 |
| Withdrawal Speed | 0-1 hours pending; cards 2-5 days; bank transfers 2-10 days after approval/KYC |
| Withdrawal Timing After Approval/KYC | After verification and approval, according to public review summaries |
| Wagering Requirement | 50x on the app listing casino welcome offer; Prize Wheel public page does not publish a separate multiplier |
| GamStop | Participates in GamStop |
| IBAS/ADR | IBAS named in the terms |
| Mobile | iOS app, Android app and browser play |
| Support | 24/7 live chat, email and UK phone support |
Lottomart is listed on the UK Gambling Commission public register under Maple International Ventures Limited, account number 51833, with remote casino, general betting and linked gambling software permissions shown as active and current. The operator also states Gibraltar regulation in its own site materials. UKGC-licensed sites must meet Remote Technical Standards, so the games offered on the platform run under RNG-based compliance requirements rather than fixed-outcome or manually managed systems.
Lottomart’s terms name IBAS as the approved dispute route for Great Britain complaints, and the same terms say customers outside Great Britain may refer issues to the Gibraltar Gambling Commissioner. That gives players a clearer escalation path than a vague “contact support” instruction. For the regulator reference point, the UK Gambling Commission remains the primary authority for UK-facing play.
The operator says players can use deposit limits, loss limits, self-exclusion and reality checks, and the site links to BeGambleAware, GamCare and Gambling Therapy. The UK helpline is also published as 0808 8020 133.
The current public welcome mechanic is the Prize Wheel offer: new players must opt in, stake a minimum of £10 on slots and then claim the reward within 4 days. The public promotional copy says the reward includes 20 free spins and the chance to win up to 500 more, while the app listing shows a separate casino welcome offer with £10 minimum deposit, £100 max match and 50x wagering.
Worked example: deposit or stake £10 on eligible slots to qualify for the Prize Wheel. The free spins must be claimed within 4 days and used within 24 hours of claim. For the app-listed casino welcome offer, the stated maths is £10 minimum deposit, up to £100 match and 50x wagering, with £500 max redemption. Game contributions vary by product category, so slots usually count more favourably than live casino or table games.
The official promotions page states that the Prize Wheel and free spins must be claimed within 4 days and that free spins must be played within 24 hours of claim. The same page says winnings from free spins are credited as cash. The site copy does not publish a separate public max-win cap for the Prize Wheel spins on the main promotions page.
For low-stakes UK players, the welcome mechanics are simple enough to follow, but the brand splits its current promotional messaging across several products. That means the cashier T&Cs need checking before opt-in, especially where wagering, max redemption and eligible games differ between offers.
Lottomart’s promotions hub highlights rotating casino, scratch card and lotto offers rather than a fixed weekly calendar. The page also says the site runs new player offers and additional promotional activity across its games, scratch cards and lottery betting products.
The Diamond Club loyalty programme is publicly named on the site. Players earn diamonds through real-money play and can redeem them for cash top-ups, lotto bets, scratch cards and bundles, but the public pages do not present a full transparent value ladder for every tier benefit.
Lottomart says it offers 4,000+ games and slot titles from major studios including NetEnt, Pragmatic Play, Evolution, Big Time Gaming, Play’n GO, Red Tiger, Yggdrasil, Blueprint and others. The brand’s own pages also mention Megaways titles, jackpot slots and scratch cards.
Live casino is available, and the brand has dedicated live-casino and live-gameshow pages. That confirms a genuine live-dealer offering rather than a marketing label only.
The lobby also covers lotto betting and scratch cards, which is a core part of Lottomart’s identity. The site’s own content emphasises lottery draws, scratch cards and jackpot games alongside the main slot catalogue.
The public materials show Visa, Mastercard and bank transfer as the key payment routes. The minimum deposit is £10 and the minimum withdrawal is £5. No e-wallets are listed in the current public summaries.
| Method | Deposit | Withdrawal | Timeframe | Fees |
|---|---|---|---|---|
| Visa / Mastercard | £10 min | Yes | 2-5 days after approval | No public fee stated |
| Bank transfer | £10 min | Yes | 2-10 days after approval | No public fee stated |
| Maestro / debit card | Supported in older public summaries; check cashier for current status | Not separately listed | Check cashier | Check cashier |
The current public summary points to a 0-1 hour pending window, then 2-5 days for card withdrawals and 2-10 days for bank transfers after approval and KYC. Trustpilot reviewers frequently praise fast payouts, while complaint threads on AskGamblers show that verification and account reviews can slow the first cashout.
Lottomart’s terms and complaint history show that KYC can involve identity and payment checks, and some withdrawals may be held until documents are reviewed. That is normal for a UKGC-licensed operator, but it still affects payout speed in practice. For larger cases, Source of Funds and Source of Wealth checks may be requested.
GBP is the operating currency for UK play. Public terms do not emphasise deposit or withdrawal fees, although sub-minimum withdrawal conditions should still be checked in the cashier before requesting a payout.
Lottomart has confirmed native apps on both the Apple App Store and Google Play, and the site also supports browser play on mobile, tablet and desktop. The support and about pages specifically mention app availability for iOS and Android.
Support is available all week, with live chat accessed through the app or website and email support listed at support@lottomart.com. The site also publishes a UK phone number.
Public sentiment is broad enough to be useful rather than anecdotal. Trustpilot shows a high review volume, and AskGamblers has a dedicated review page plus complaint threads about withdrawals and account freezes.
| Source | What Players Praise | What Players Criticise |
|---|---|---|
| Trustpilot | Customer service, easy use, fast withdrawals, game choice | Payout complaints, game behaviour concerns, occasional bonus frustration |
| AskGamblers | Clear banking information, live chat, slot and lotto mix | Delayed payment complaints and account-freeze disputes |
The overall picture is positive on usability and support, but KYC and payout-related complaints are visible enough to matter.
Lottomart is not a perfect scorecard. The brand and its operator were subject to a regulatory settlement tied to AML and social responsibility failings, which is a real risk marker for UK players.
The cashier also looks less flexible than some players will want because no e-wallets are listed for deposits or withdrawals in the current public summaries, so faster cashout routes are limited to cards and bank transfer.
Bonus clarity is mixed: the public promotions page, the app listing and the AskGamblers bonus listing do not present the same headline mechanics in the same format, so the cashier terms need reading carefully before opting in. Complaint threads also show that verification checks can delay the first withdrawal and may trigger account reviews. The Diamond Club is named, but its full public tier value ladder is not clearly published.
Who Lottomart suits best: players who want a large UK-facing lobby, live casino access, app support and straightforward support channels. It suits less well if the main priority is instant e-wallet cashouts or a single, clean welcome-bonus structure.
BettingWoW rating: 3.8/5. Lottomart is a solid UKGC-licensed casino with a big library, app availability and a genuinely active promotions and live-support setup. The platform is easy to use and the public review profile is strong, but the lack of e-wallets and the operator’s regulatory history stop it from being a top-tier pick for every player.
Before depositing, confirm the live cashier terms, check the exact bonus route you are opting into, and keep identity documents ready for KYC. For dispute escalation, the operator names IBAS in its terms, and the UKGC remains the main regulatory reference point.
Responsible gambling reminder: if gambling is causing harm, seek help from BeGambleAware, GamCare, Gambling Therapy or the National Gambling Helpline on 0808 8020 133. BettingWoW is an affiliate website. We may receive compensation when readers click through and sign up at the casinos and bookmakers reviewed above. This does not affect our editorial assessments. Always gamble responsibly.
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Fast deposits, reliable withdrawals, and support for UK-friendly payment methods.
Comprehensive markets for UK, Irish, and international horse racing events.
Access to live race streams for in-play betting and following your selections.
Processing times under 48 hours for most payment methods.
Fair wagering requirements and genuine value for racing bettors.
Lottomart has enough going for it to be a credible UK option: a large game library, live-casino access, apps on both major stores and a clear support setup. The site is active and the brand is still publicly promoting new-player offers and loyalty rewards.
The downside is that the cashier is more limited than some UK players will want, especially where e-wallets are concerned, and the bonus messaging is split across multiple public pages. KYC checks can also slow first withdrawals, which is visible in player complaints.
For cautious play, the best approach is simple: set limits early, verify the current offer in the cashier, and keep ID documents ready before requesting a withdrawal. For help, use BeGambleAware, GamCare, Gambling Therapy or the National Gambling Helpline on 0808 8020 133. BettingWoW is an affiliate website. We may receive compensation when readers click through and sign up at the casinos and bookmakers reviewed above. This does not affect our editorial assessments. Always gamble responsibly.
