Crazy Time casinos on UK licences, with the game explained

Crazy Time appears at 7 UK-licensed casinos reviewed here: Sky Vegas, Virgin Bet, Pink Casino, Spin Genie, Ice36, Lottomart and 32Red. Of these, only Sky Vegas has a welcome offer that counts on the game.

Deposit and stake £10 on its eligible live games within 30 days of signing up. That earns a £10 Live Bonus whose winnings carry no wagering. New customers only, 18+. Anyone who has ever held an account at Sky Bet, Sky Bingo, Sky Poker, Sky Vegas or Sky Casino is excluded, as are Neteller and Skrill deposits.

Evolution, the studio that runs the game, puts its RTP at 94.41% to 96.08%.

1. Open the live casino lobby of a site in the table below. Pink’s Crazy Time tile shows a 10p minimum, and Virgin Bet’s table takes £0.10 to £1,500.
2. Before depositing, check whether the welcome offer counts on live games. At 6 of the 7 sites it does not.
3. Put a deposit limit in place before playing a round. The Commission’s £5 stake limit is written for reel-based online slots, not for games such as roulette or blackjack.

Which UK casinos have Crazy Time?

All 7 hold an active Gambling Commission remote casino licence, and other licensed sites may carry the game too. The best fit turns on one term: whether the welcome offer counts on live games.

• Fits if: a bonus should count on the wheel. The table above names the one that qualifies.
• Spin money: at 32Red it is for slots only, and using it on Crazy Time can void the winnings and close the account.

How does the Sky Vegas Live Bonus work?

1. New players join through the “Deposit & Stake £10 on Live, Get £10 Live Bonus” promotion, whose winnings carry no wagering.
2. Deposit, then stake £10 in cash on the eligible live games within 30 days of registering. Crazy Time is one of them.
3. Play the £10 bonus on the same games within 30 days of it arriving.

Those winnings are paid as cash, but the £10 itself cannot be withdrawn. No other offer can run alongside it, and each customer can claim it once. Choose between it and any other Sky Vegas welcome offer before registering.

New customers only, 18+. Current and former Sky Bet, Sky Vegas, Sky Casino, Sky Bingo or Sky Poker account holders are excluded. Customers using Neteller or Skrill do not qualify.

How do the Crazy Time casinos compare?

Each of the 7 below covers how payments, limits and complaints work at that casino.

Sky Vegas and instant bank payouts

Cashing out by Pay by Bank lands in the bank account straight away. Visa or participating Mastercard debit cards take 1 to 4 hours on Sky’s faster card option and 2-5 working days otherwise, and Sky sets a £5 minimum on both with no charge. Whatever went in by one method must come back out through it first. After 24 months unused, Sky marks the account dormant, but charges nothing for it. Any one bet or round is capped at £250,000 in winnings, with progressive jackpots outside that limit.

A complaint passes from the Customer Care Team to a Complaints team that replies inside 10 days, a limit Sky can stretch to 8 weeks in some cases, and IBAS reviews it free after that.

Virgin Bet and its complaints route

Debit card, Apple Pay, PayPal, Pay by Bank and Revolut Pay all fund the account, from £5 (some methods set their own floor) to £20,000 per payment. Cashouts sit inside the same £5 to £20,000 band and cost nothing. Virgin Bet aims to clear a request internally inside 24 hours. PayPal money then arrives almost at once, while Mastercard and bank transfers need working days, and the help centre says to allow 5 full business days before raising a missing payment. Once requested, a cashout can’t be reversed.

Its complaints process has three stages. Email or live chat comes first, then a written Step 2 addressed to the directors, with 14 working days as the reply target, then a closing word from the managing director’s office. eCOGRA can take the dispute once the first two steps are complete. Virgin Bet belongs to LiveScore Group, a different company from Virgin Games, and a self-exclusion with one leaves the other open.

Pink Casino and its limits by method

Pink Casino asks for £10 at minimum on every method, in and out. Card and Apple Pay cashouts arrive in 1-3 working days, PayPal ones inside 24 hours. Bank transfers may take 5 working days. Ceilings per withdrawal are £8,000 on card or Apple Pay, £4,000 on PayPal and £35,000 by bank. Play is meant to happen inside the UK, since logging in from abroad can see the account suspended, and Pink takes no bet until it has checked identity, home address and age.

Pink charges a £5 monthly administration fee on balances above £1 that have sat 365 days with no login, beginning at least 30 days after it first warns the player. Complaints climb from live chat to email to a Complaints Specialist, and IBAS can take them on after Pink’s final position or at the 8-week mark. In 2022 LeoVegas, the operator, faced a £1.32m Commission penalty over customer-protection and money-laundering checks, in a notice that lists pinkcasino.co.uk.

Spin Genie and its payment options

The payments page lists PayPal, Trustly, Visa, Mastercard and Apple Pay, with Google Pay accepted for deposits alone. Spin Genie’s terms set a goal of handling cashouts in a few hours, its Visa page says the process can take up to three working days, and wins from £5,000 upwards get extra verification. Card and e-wallet cashouts carry no fee. A wire transfer must be £50 or more and costs £10, a charge dropped above £500.

Twelve months without logging in can bring a £5 monthly charge once 30 days’ email warning has passed, and it runs until the player returns. A zero balance is left alone. A dispute moves from customer support up to a supervisor or manager, whose decision comes within 96 hours, and on to eCOGRA, whose ruling Spin Genie’s terms call binding. eCOGRA wants 2 weeks to elapse from when the problem began, and refuses anything over a year old. Live chat is staffed from 06:00 until midnight GMT for logged-in players. Spin Genie and Ice36 are both Skill On Net Limited casinos. The company settled with the Commission for £305,150 in 2023, in a notice that names neither brand.

Ice36 and its Big Bass Bonanza code

Ice36’s cashout goal, wire charge, inactivity fee, 96-hour supervisor decision and eCOGRA step match Spin Genie’s. A clause found word for word in both casinos’ terms lets either close an account that cycles deposits and withdrawals with little play, or sticks to low-risk bets, after passing on bank charges of 15% of the amount. Ice36’s card help adds a note to allow for the exchange rate, as it processes funds in dollars (USD).

On the promotions page, a new player’s opening deposit is matched 100% when it is £10 or more, with the match capped at £25, and the bonus needs 10x wagering on slots. Code ICE136 is listed beside it, worth 136 spins on the Big Bass Bonanza slot, whose winnings need the same 10x on slots.

Lottomart and its lottery bets

Lottomart doesn’t run a lottery. Customers stake on how official draws such as EuroMillions, EuroJackpot and Powerball turn out, alongside casino games and scratchcards. Daily winnings from games and scratchcards are limited to £250,000 per player. Where a lottery bet’s top prize exceeds £250,000, Lottomart hedges it, and should the hedging partner default, Lottomart owes no more than £250,000.

Cashouts return to the deposit card or method. In limited cases Lottomart sends the money by bank transfer instead, to an account held in the player’s own name, and may charge for that transfer. A year with no qualifying activity makes the account dormant. Lottomart then refunds the cash balance where it can, lets bonuses and Diamonds lapse, and each month takes 2% of the balance or £1, whichever is more. Complaints need an email headed “complaint” within six months of the incident. Lottomart acknowledges receipt inside 24 hours and targets a resolution within eight weeks, and IBAS is the next step. Its operator settled with the Commission for £360,000 in 2025, including a £50,000 divestment.

32Red and its payment rules

32Red hands new players 320 Big Bass Splash spins once they deposit £30 or more and wager that £30 on slots, with 10x wagering. The deposit has to come from a debit card or Trustly. Skrill, Neteller, PayPal, Paysafe, Apple Pay and credit cards are shut out. Card cashouts are held as pending for a minimum of 24 hours before processing. E-wallet payouts average 12 hours at most and Trustly 24 at most, while bank transfers need 1-3 working days. 32Red can split a request of £100,000 or above into instalments.

On casino and live casino, one bet or round can win at most £250,000, unless the game is a progressive jackpot. Twelve inactive months plus 30 days’ notice can lead to £5 a month coming off until nothing is left. The Help Centre takes complaints and replies within 8 weeks, and eCOGRA reviews them free after that. Its operator was fined £10m in 2025, in a notice naming uk.bingo.com and unibet.co.uk rather than 32Red, after a £2.9m fine in 2023.

What are the Crazy Time rules?

Crazy Time launched in 2020 as a live game show around a money wheel with 54 segments. Players bet on 8 positions: the numbers 1, 2, 5 and 10, or 4 bonus games.

Bets close after 15 seconds. A Top Slot spins alongside the main wheel and can multiply one position’s payout by up to 50 times.

• Coin Flip: 4 blue segments. Each side of a coin gets a multiplier, and the side that lands pays. Low multipliers can bring a free Rescue Flip.
• Cash Hunt: 2 green segments. 108 multipliers hide behind symbols, and each player shoots one.
• Pachinko: a puck drops down a wall of pegs. A “Double” zone doubles every multiplier on the wall.
• Crazy Time: 1 segment. Each player picks a flapper on a virtual wheel, and doubles and triples raise the multipliers.

Evolution’s pages give no segment count for the numbers or Pachinko, so the payout table inside the game is the place to look before the first stake.

What is the Crazy Time RTP?

Evolution gives the RTP as a range for the whole game, not for a single number or bonus game. For those, open the game’s help screen.

Over very many rounds, £100 of stakes returns £94.41 to £96.08 on average. That average says nothing about a single session. Decide the session budget before the first bet.

What is the Crazy Time max win?

Evolution says its bonus rounds can yield wins of up to €500,000, a figure given in euros. It states a ceiling for 3 bonus games. Its big-wins list adds the top recorded Cash Hunt result:

2 more Cash Hunt rounds on that list paid 12,500 times the stake.

A stake on all 8 positions at £1 each costs £8 a round. Those figures are Evolution’s stated ceilings and one past result, not a typical return. At £8 a round, a £40 budget lasts 5 rounds if none of them pays.

Which limits and help apply before playing Crazy Time?

GAMSTOP “blocks you from signing up for or using online accounts with gambling companies licensed in Great Britain”. You pick a minimum of 6 months to 5 years. The block then stays until you contact GAMSTOP to end it.

A site offering Crazy Time outside that scheme holds no Gambling Commission licence. No UK protections apply there, the 10x wagering cap included. If you’ve self-excluded, keep the exclusion in place and use the helpline below.

You must be 18 or over to play. If a session runs past your budget, ring 0808 8020 133, GamCare’s free National Gambling Helpline. GamCare’s website has a live chat as well. In Wales, the NHS Wales gambling helpline is free on 0808 2819 265. BettingWoW’s responsible gambling page lists blocking tools and limits.